Netiquette is network etiquette, the do's and don'ts of online communication. Netiquette covers both common courtesy online and the informal "rules of the road" of cyberspace.
When you enter any new culture -- and cyberspace has its own culture -- you're liable to commit a few social blunders. You might offend people without meaning to. Or you might misunderstand what others say and take offense when it's not intended. To make matters worse, something about cyberspace makes it easy to forget that you're interacting with other real people -- not just ASCII characters on a screen, but live human characters.
So, partly as a result of forgetting that people online are still real, and partly because they don't know the conventions, well-meaning cybernauts, especially new ones, make all kinds of mistakes.
Like the network itself, these developing norms remain in a state of flux and vary from community to community. The points most strongly emphasized about Usenet netiquette often include using simple electronic, and avoiding multiposting, spam posting, hijacking a discussion thread, and other techniques used to minimize the effort required to read a post or a thread. Similarly, some Usenet guidelines call for use of unabbreviated English while users of instant messaging protocols like SMS occasionally encourage just the opposite, bolstering use of SMS Language. However, many online communities frown upon this practice.
Resources:
https://en.wikipedia.org/wiki/Etiquette_in_technology#Netiquette
http://www.albion.com/netiquette/
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